General questions

How long does account setup take?

We will set up your account immediately upon receipt of the sign up form you submitted. Generally, your account will be up and running within one to two business days.

Why isn't the sign up process instant?

We are very cautious about spam and require the manual step to ensure that our users are serious and also willing to agree to our anti-spam policy.

What about support?

Digital Mail has a great deal of helpful information built into the system and accessible through the "help" button at the upper right when you're inside your account. In addition, you can send us a message via the form on our contact page.

How does Digital Mail integrate with my website?

There are two main ways. First, you can put simple forms on your website to allow visitors to subscribe to your email lists. Second, you can automatically display all of your past email newsletters so that website visitors can see them. This display is handled automatically.

Can my newsletter look like my website?

It sure can. Each account comes with great looking pre-built templates you can customize and use. We can also create your own professional-looking templates you can reuse over and over.

Can I have more than one email template?

Yes, we can design as many templates as you need. This is useful if you need to send out different comapigns with different layouts or designs. Contact us to discuss your requirements.

Is there training available?

Absolutely! We are here to help you, starting from the day you sign up. We will help set up your templates, train you on list management and how to create and send your campaigns.

  • Average E-mail return on investment in 2008 was $ 45.65 for every dollar spent. - Direct Marketing Association

  • 49.6% of online merchants maintain that email marketing performs better than other forms of marketing, including paid search, search engine optimization, direct mail and affiliate marketing. - Internet Retailer (2007)

  • Email marketing is a solid investment during downturn. - Marketing Sherpa

  • 83% of surveyed marketing executives worldwide used email, ahead of display ads, paid search and online video. - The McKinsey Quarterly

  • 33% of surveyed travel and tourism businesses said that driving repeat visitors is a major benefit of email marketing. - Constant Contact, Inc

  • 83.2% of marketers surveyed chose email marketing as the most important advertising medium. - Datran Media Research